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Manage

Customer data management

A true 360Âº view of your customer data.

Analyse

Machine learning & AI data insights

Actionable insights at your fingertips.

Customer relationship scoring

Measure the engagement metrics that matter.

Engage

Real-time promotions management

Deliver the right promotion at the right time.

Customer loyalty & retention

Rewarding loyalty beyond the transaction.

Marketing automation

Exceed expectations across every channel.
Solutions
Use Cases

Real-time customer insights

Enhancing the customer experience with real-time data insights.

Loyalty and reward programs

The Future of Customer Experience and Loyalty.

Public sector solutions

Deliver secure and valuable experiences to your citizens and community.

Interactive voice response (IVR)

Empower your customers with interactive voice (IVR) solutions.

Services

Implementation & consultancy

Strategy and program implementation expertise.

Horizon support services

Assistance when and where you need it most.

Security & data protection

Keeping your customer data, safe, secure and compliant.

Integrations

Working seamlessly with your existing marketing tech stack.
Integrations
Resources
Learn

Resources hub

Explore our online resource library of research, insights and helpful guides.

Blog

Get the latest ITA Group, customer experience and loyalty landscape news here.

Case studies

Learn how brands are creating better human experiences with Horizon.

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Guides

Automating Personalized Customer Conversations with AI

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ITA Group

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HTK news

Krispy Kreme – Designing an integrated, multi-channel Loyalty program for leading UK retailer.

Learn about how Krispy Kreme UK energised their loyalty and rewards program using Horizon technology.

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Customer analysis

Customer analysis
Customer engagement

3 tips for creating more useful customer personas

April 9, 2015

HTK is a leading cloud-based software-as-a-service provider, empowering brands with innovative data insights, machine learning and loyalty marketing solutions.

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Customer data management
Customer insights
Customer relationship scoring
Promotions management
Loyalty and retention
Marketing automation
Integrations

Solutions

Real-time customer insights
Loyalty and reward programs
Interactive Voice Response
Public sector solutions
Implementation
Support services
Security & compliance

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Customer data management

Machine learning & AI data insights

Customer relationship scoring

Real-time promotions management

Customer loyalty & retention

Marketing automation

Real-time customer insights

Loyalty and reward programs

Public sector solutions

Interactive voice response (IVR)

Implementation & consultancy

Horizon support services

Security & data protection

Integrations

Resources hub

Blog

Case studies

Help centre

Submit a ticket

Contact support

About HTK

ITA Group

Partners

Careers

HTK news