Cookie policy

Green HTK Outline
Green HTK Outline

Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties
  • Pay sales commissions
  • You can learn more about all the cookies we use below.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this.

Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our cookies

We use cookies to make our website work. This allows us to make our site more user-friendly and enable the functions you’d expect, including:

  • Allowing you to add comments to our site
  • Remembering if we have already asked you certain questions (e.g. you’ve already been asked to download an ebook or take a survey)

There is no way to prevent these cookies being set other than to not use our site.

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at, etc. This helps us to continuously improve our website.

These so-called “analytics” programs also tell us how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to put more money into developing our services for you instead of marketing spend.

We use:

  • Google Analytics
  • Hotjar
  • Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.

You can learn more about online advertising at youronlinechoices.com. You can opt-out of almost all advertising cookies at youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn’t, as ultimately adverts help keep much of the internet free.

It is also worth noting that opting out of advertising cookies will not mean you won’t see adverts, just simply that they won’t be tailored to you any longer.

We use:

  • DoubleClick (privacy policy owned by Google)
  • Remarketing cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves, pay for these adverts.

The technology to do this is made possible by cookies and as such we may place a “remarketing cookie” during your visit. We use these adverts to show you special offers, etc. to encourage you to come back to our site. Don’t worry – we are unable to proactively reach out to you, as the whole process is entirely anonymized.

You can opt-out of these cookies at any time as explained above.

Our site, like most websites, includes functionality provided by third parties – a common example is an embedded video. Our site includes the following services, which use cookies:

  • YouTube
  • Vimeo

Disabling these cookies will likely break the functions offered by these third parties.

Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites, as cookies are a standard part of most modern websites.

It may be that you concerns around cookies relate to so-called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

Please refer to our Privacy Policy for more information on cookies, tracking and processing of personal data.

If you have any questions, complaints, or concerns about this privacy policy or our privacy practices generally, please contact us at hello@htk.co.uk, 0870 600 2311, or by writing to us at: Chapmans Warehouse, Wherry Quay, Ipswich, Suffolk IP4 1AS.

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