Grow customer loyalty faster with
experiences powered by insight

What we do

Horizon is a new breed of loyalty solution, designed to help you create exceptional customer experiences
that increase retention, grow revenue and boost profit.
Combining big-data management with marketing automation and a powerful loyalty engine, Horizon is feature-rich
but amazingly simple to use.
Horizon provides the deep customer insight you need, plus the right tools to action that insight
‘in the moment’ across all channels, to engage customers like never before.

Solutions for every stage of your loyalty journey

Promotional Campaigns

Whether to boost sales or gather customer data, promotional campaigns don’t have to be dumb. Quick to deploy and powered by marketing best-practice, Horizon elevates tactical campaigns into stepping-stones toward loyalty.

Loyalty for Brands

Horizon will help you discover who your customers are, reward their purchases and social media advocacy, and build deeper relationships that will increase sales and lifetime value – all without the need for EPOS integration.

Loyalty for Enterprise

Loyalty isn’t just about rewards – it’s about the overall experience of doing business with you. Horizon cuts through the complexity of data, content and strategy management, to truly put customer loyalty at the heart of your enterprise.

Fast to implement, easy to use

Strategic Consulting

Whether you’re considering a new loyalty strategy or refreshing an existing program, we have the experience and know-how to help. Our approach is designed to make the complex simple – taking you from concept to results in record time.

Cloud Software

The Horizon Loyalty Hub is the only platform with ELVIS insight – a unique analytics framework to measure the health of your customer relationships and power compelling ‘in the moment’ experiences across all channels and touchpoints.

Managed Service

Horizon is engineered to be the easiest-to-use enterprise-class loyalty marketing platform available. However, that doesn’t mean that we’re not here to help. Services range from ad-hoc campaign support through to full program delivery.

Latest from our blog…

Using insight to drive emotional loyalty

Big data has started to shift from marketing hype to serious discipline, as businesses find new ways to use the vast amounts of customer data available to them. At the same time, customer experience has become a key focus and source of competitive...
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Is your loyalty programme ready for 2017?

There seems to be a general consensus that 2016 was, if nothing else, an unpredictable year, and the loyalty marketing industry hasn’t been immune. We saw some notable, and often surprising, changes in the last 12 months - with ecommerce leaders...
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3 Reasons Your Loyalty Programme Isn’t Winning Customers’ Hearts

As customer experience increasingly becomes a source of competitive advantage, it makes sense for a loyalty programmes to be part of the picture, building a positive relationship between customer and brand even after the initial purchase. Yet...
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“In brands we trust”?: How your use of customer data can make or break customer loyalty

When was the last time you handed over your contact details to a brand? Did you fill out your personal data willingly, even happily, knowing you’d receive more personalised service as a result? Or, as a fellow marketer, did you feel a pang of guilt...
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5 tips for a millennial-friendly loyalty programme, backed by data

There’s a lot of research out there about millennials and loyalty. Making up nearly a quarter of the population in the US, with around $200bn in buying power, it’s no surprise that marketers are searching for the right way to connect with this...
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