Grow customer value through the real-time application of data.

When you have a customer’s attention, you have a split second opportunity to act. Tomorrow is too late.

But getting insights from your data can be hard – and applying those insights to customer experiences when and where they’re needed can be harder still.

We help ambitious, data-driven businesses to grow value through best-practice use of machine learning and our unique cloud platform – delivering insight and action at the point of need.

Explore the opportunity for real-time insight

“The HTK team has been so helpful throughout this project, not only in terms of the technical implementation of the new program but also in terms of their advice on the overarching strategy. They’re quick to respond and always ready to help find solutions, even when it’s outside the scope of their services.”

Adrian Mosley | Head of Digital | Krispy Kreme UK

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Unlock customer value with ML-driven engagement

INSIGHTS

ACTION

SUCCESS

Accelerate your data strategy

Get your data into shape for an ML-driven customer experience. Use our data lake architecture to run pre-built or custom ML models, and get real-time insights.

Get started with ML

Activate data across channels

Apply your data insights in real-time, across physical and digital channels. No coding, no complexity. Use our end-to-end platform or link seamlessly to your existing systems.

Discover HTK Horizon

Get the support you need

Our professional services team blends the commercial, technical and data science know-how you need to grow customer value through the real-time application of data.

See how we work

Put customer data at the heart of every interaction

Data insights are worthless unless they can be applied at the point of customer need. Horizon lets you create those insights using best-practice data science and machine learning techniques, then personalise your messages, campaigns, sales promotions, loyalty offers and more.