Grow customer loyalty faster with
experiences powered by insight

What we do

Horizon is a new breed of loyalty solution, designed to help you create exceptional customer experiences
that increase retention, grow revenue and boost profit.
Combining big-data management with marketing automation and a powerful loyalty engine, Horizon is feature-rich
but amazingly simple to use.
Horizon provides the deep customer insight you need, plus the right tools to action that insight
‘in the moment’ across all channels, to engage customers like never before.

Solutions for every stage of your loyalty journey

Promotional Campaigns

Whether to boost sales or gather customer data, promotional campaigns don’t have to be dumb. Quick to deploy and powered by marketing best-practice, Horizon elevates tactical campaigns into stepping-stones toward loyalty.

Loyalty for Brands

Horizon will help you discover who your customers are, reward their purchases and social media advocacy, and build deeper relationships that will increase sales and lifetime value – all without the need for EPOS integration.

Loyalty for Enterprise

Loyalty isn’t just about rewards – it’s about the overall experience of doing business with you. Horizon cuts through the complexity of data, content and strategy management, to truly put customer loyalty at the heart of your enterprise.

Fast to implement, easy to use

Strategic Consulting

Whether you’re considering a new loyalty strategy or refreshing an existing program, we have the experience and know-how to help. Our approach is designed to make the complex simple – taking you from concept to results in record time.

Cloud Software

The Horizon Loyalty Hub is the only platform with ELVIS insight – a unique analytics framework to measure the health of your customer relationships and power compelling ‘in the moment’ experiences across all channels and touchpoints.

Managed Service

Horizon is engineered to be the easiest-to-use enterprise-class loyalty marketing platform available. However, that doesn’t mean that we’re not here to help. Services range from ad-hoc campaign support through to full program delivery.

Latest from our blog…

Loyalty is more than a program

Consider the last time you joined a loyalty program. Was it then, as you signed up, that you first decided you felt loyal to that business? Chances are, the answer is no. Whether you were already fond of the brand or simply wanted to save a bit of...
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5 Great Ideas to Steal from Loyalty Masters

They say great artists always steal from the masters - and loyalty marketing can certainly be an art. There's a lot of wisdom in learning from what the experts do (or don't do) well. So whether you're revamping an existing loyalty program or...
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Beyond the hype: Integrating new channels into your loyalty marketing strategy

Do you remember the launch of Google+? Way back in 2011, when it was invite only, the social network gained over 10 million users in the first two weeks. It seemed almost certain to replace Facebook, or at least give the social media giant some...
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Loyalty is broken. Omnichannel can fix it.

A few years ago there was a great debate going on in the marketing world about "multichannel" versus "omnichannel". Omnichannel was the new-comer and although it sounded flashy and exciting, it still had the hollow ring of a marketing buzzword....
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Customer satisfaction does not equal loyalty

Your satisfied customers aren’t loyal - not necessarily, anyway. Customer satisfaction and loyalty are often talked about in tandem these days and for good reason. Consistently unsatisfied customers certainly won’t become brand loyalists or give...
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