About HTK

We’re a dynamic team of software developers and marketers who build and implement outstanding loyalty solutions, based on our Horizon cloud platform.

Welcome to HTK

Since 1996, we’ve been helping businesses make better use of their data to deliver more personalised customer experiences.

Our Horizon Loyalty Hub delivers the combined power and comprehensive set of features that typically only much larger, more expensive solutions can provide.

We believe…

Technology should simplify things, not complicate them — whether that’s engaging with your customers, accelerating your time to market or measuring the effectiveness of your different loyalty strategies.

At HTK, we never rest. We’re always inventing, remodelling and looking for new ways to help ambitious companies like yours reward and retain their most valuable customers.

Fast to implement and super easy to use, Horizon can now deliver the ROI you need in a fraction of the time of any other solution on the market.

Consumers have transformed and their behaviours are continuing to evolve – in such a fast-moving environment, how can you stay ahead of the game and stand out from the crowd?

Traditional loyalty solutions don’t come close.

Why not take a quick tour now and see how we can help your business?

Our Mission

To lead and inspire the advancement of loyalty technology, empowering our clients to be leaders in their markets by creating more profitable and long-lasting customer relationships.


Key Facts

  • Founded 1996
  • CEO & founder: Marlon Bowser
  • Privately-owned
  • Headquarters: Ipswich, UK

HTK Board of Directors

Stewart Davies: Chairman

Stewart Davies was the chief executive officer for BT Exact — BT’s research, technology and IT operations business until March 2005. As well as his background in the telecommunications industry, Stewart has been chairman of a number of private equity-backed companies, primarily in the UK, and is also Chairman of the Advisory Board for NVP LLP, a USA-based venture capital business.

Marlon Bowser: CEO

Marlon co-founded HTK in 1996, following 5 years at BT Labs working on some of the first commercial applications of advanced speech technology. With a first-class engineering degree from UMIST, Marlon is an active advisor to regional growth of the ICT Sector and proud to be a Suffolk Business Ambassador.

Justin Bowser: COO

Justin leads HTK’s online business, responsible for enterprise sales of Horizon. When not talking to customers about HTK Horizon and how it can bring them greater success, Justin can be found in his kitchen or his old 4.5 litre V8 TVR Chimaera. He also sits on the Chartered Institute of Marketing TMIG Board.

Jonathan Hopper: CTO

Jonathan has over 25 years’ experience at CxO level in the software, mobile and telco industries. Expertise includes CRM, mobile, web, self-service, BSS/OSS, triple-play, RFID, WiFi and predictive analytics. Previous roles include CTO at The Cloud Networks and Technology Director at Smart421. Jonathan is a Chartered IT Professional (CITP) and holds an MBA in Technology Management.

John Martyn: CFO

John has over 15 years’ experience in software and hi-tech businesses, based both in Cambridge and internationally. He was financial controller at ARM Holdings and later CFO for Geneva Technology before its merger with Convergys Inc in 2001, when he took over as their European CFO.

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