The way that customers buy, and what they expect from every interaction, has changed for good.
Driven by social media and the personalised web, we believe this new era in customer expectation requires a new evolution in loyalty technology.
The Horizon Loyalty Hub was built from the ground up to meet that challenge.
"With Customer Relationship Scores, HTK has delivered a framework that gives easy, clean and robust access to leading-edge best practice. It implements out-of-the-box, with minimal time commitment."
Tim Drye | Customer Engagement Committee member, Direct Marketing Association
In the new era of customer expectation, personalisation is a must. Horizon’s unique ELVIS insight enables engaging, one-to-one experiences that keep customers coming back.
Horizon was designed and built from scratch by our expert team. That means you get one platform, not a bundle of acquisitions — for a seamless user experience and less headaches for your team.
With over 10 years experience hosting sensitive data, we take security seriously. From our facilities to staff to the platform itself, you can have peace of mind that your customer data is well looked after.
We designed Horizon to keep moving forward. We're always innovating, to ensure the platform stays flexible, easy to integrate, and on the cutting edge — so you're always ready for the next big thing.