Customer interaction

HTK provides a digital media platform and creative thinking to help you engage your customers more effectively and at lower cost.
Mass-notification, customer service and marketing automation>


Think differently!

Reduce costs and improve service. Use our proven Workshop and Trial process to discover what’s possible, evaluate your options and measure your early success.
Free discovery workshop>

HTK Horizon™

Web-based Software-as-a-Service for multi-channel customer contact using IVR, SMS, MMS, Email, Web and WAP.
Fast to implement, with usage-based pricing and no up-front investment>

 

use data about your customers

 

What’s new

Birmingham launches text sign-up for community alerts using Horizon >

Headline sponsor of Modernising Policing 2009 >

HTK launches Horizon platform version 2.1 >

HTK Horizon for Utility Companies >

Improving public awareness in emergencies (NI37) >

Lagan brings councils closer to NI 14 with new Broadcast solution from HTK >

Sell more...

Engage your customers through targeted propositions across multiple channels to deliver compelling outbound campaigns with higher inbound response rates.
Marketing automation>


Serve better...

Improve service through proactive outbound contact and provide a personalised inbound response with the latest interactive voice, mobile and multi-media self-service
Customer service automation>