Grow customer loyalty faster with
experiences powered by insight

What we do

Horizon is a new breed of loyalty solution, designed to help you create exceptional customer experiences
that increase retention, grow revenue and boost profit.
Combining big-data management with marketing automation and a powerful loyalty engine, Horizon is feature-rich
but amazingly simple to use.
Horizon provides the deep customer insight you need, plus the right tools to action that insight
‘in the moment’ across all channels, to engage customers like never before.

Solutions for every stage of your loyalty journey

Promotional Campaigns

Whether to boost sales or gather customer data, promotional campaigns don’t have to be dumb. Quick to deploy and powered by marketing best-practice, Horizon elevates tactical campaigns into stepping-stones toward loyalty.

Loyalty for Brands

Horizon will help you discover who your customers are, reward their purchases and social media advocacy, and build deeper relationships that will increase sales and lifetime value – all without the need for EPOS integration.

Loyalty for Enterprise

Loyalty isn’t just about rewards – it’s about the overall experience of doing business with you. Horizon cuts through the complexity of data, content and strategy management, to truly put customer loyalty at the heart of your enterprise.


Fast to implement, easy to use

Strategic Consulting

Whether you’re considering a new loyalty strategy or refreshing an existing program, we have the experience and know-how to help. Our approach is designed to make the complex simple – taking you from concept to results in record time.

Cloud Software

The Horizon Loyalty Hub is the only platform with ELVIS insight – a unique analytics framework to measure the health of your customer relationships and power compelling ‘in the moment’ experiences across all channels and touchpoints.

Managed Service

Horizon is engineered to be the easiest-to-use enterprise-class loyalty marketing platform available. However, that doesn’t mean that we’re not here to help. Services range from ad-hoc campaign support through to full program delivery.

Latest from our blog…

Using your Magento data to better understand your customers

Over the next few weeks, we’ll be sharing a series of posts to help Magento retailers get the most out of their ecommerce data. We’ll start by looking at how your Magento data can provide essential insight into your customer base that will enable...
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3 ways customer loyalty is changing – and what brands can do about it

The customer loyalty landscape has changed significantly over the past decade or so, and many businesses are struggling to keep up. Traditional loyalty programmes aren’t delivering the results brands need in an increasingly competitive and...
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Can marketers really have a single customer view?

Single customer view (SCV) is an elusive creature, often talked about amongst marketing experts but rarely seen in action. Most of the discussion centres around all the great things this ideal database will enable marketers to do and what’s holding...
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How to: Take lifecycle marketing to the next level with customer insight [Part 2]

Recently, we looked at how applying insight during the "New" and "Active" stages of the customer lifecycle can help marketers be more relevant. Today we’re turning our attention to the final two stages: “about-to-lapse” and “dormant”. As a...
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Beacons and proximity marketing for retail: The why, how, when, who and what.

Why should retailers deploy beacons? It’s easy to understand the hype and expectation surrounding beacon technology in the retail sector. The promise is an exciting one. Put simply, beacons communicate with beacon-enabled devices such as...
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