Fully Managed Service

Put your loyalty or CRM program in expert hands

Too much on your to-do list? Let us help.

Whether your internal team is feeling stretched, or you’re simply looking for someone else to oversee the day-to-day management of your CRM or loyalty program, you’re in safe hands with our fully managed service.

Our Client Services team will meet you to discuss your business objectives and agree a set of KPIs, and we’ll scope a project that’s designed to fit your specific business needs. No upskilling, no deciding what other initiatives to park – just the results you need, delivered how you want them.

Our team is your team

We’re not here to replace your team, but to work alongside them. Your dedicated account manager and one or more campaign managers will offer expert guidance, as well as taking care of the tactical aspects of your program — all in close collaboration with your internal team.

Our comprehensive service includes…

R
Strategic consultancy and program design
R
Horizon platform set-up
R
Data integration and validation
R
Content design and creation
R
Campaign execution
R
Monthly KPI reporting
R
Campaign optimization through test & learn
R
Proactive account management
R
Technical support

Get in touch…