Don’t leave customer loyalty to your resellers.
With direct-to-consumer brands on the rise, consumers are becoming used to having relationships with — and being rewarded by — their favorite brands. So if your customers are only in a relationship with the retailers selling your products, you could be missing out.
Horizon helps you forge direct relationships with your best customers, using intelligent data collection to help you uncover who your customers are, and engage with them in meaningful ways.
Fast & simple engagement — no integration needed
Building customer relationships can be a challenge when you don’t own the moment of purchase. With Horizon, you can capture valuable transaction data without the need for ePOS integration, using on-pack codes or receipt scanning.
With a branded loyalty portal or mobile app, customers can engage with your program, earn points and redeem rewards — allowing you to gather data and create more personalized experiences that boost advocacy and sales.
Known, valued & connected.
Customers who feel known by and connected to a brand drive greater revenue (through both purchase and advocacy) than those who don’t.
Horizon helps you gather valuable insight about your customers — from products they’re interested in to how they engage with your brand.
It then uses this insight to deliver personalized experiences across your loyalty portal and marketing comms, so customers feel known and valued wherever they choose to engage.