We’re here to help you succeed.
Tired of generic training videos or do-it-yourself set-up? We’ll make sure your new loyalty or engagement solution starts out on the front foot – and keeps moving forward, even when we’ve handed over the reins.
Whether you’re hands-on with the platform or not, our team is here to provide one-to-one onboarding and training to help you get the most out of your Horizon subscription.
Get up-and-running faster
Our onboarding service will get things set up for you quickly and smoothly. We’ll take care of all aspects of Horizon set-up, such as:
Loyalty "earn and burn" business rules
Offers, rewards & vouchers
Custom point-earning activities
Custom data fields
Data cleanse & import
GDPR-compliant opt-in management
Email template build & testing
Triggered & scheduled messages
Online loyalty portal design & build
Horizon users, permissions & licences
Documented "Playbooks" for user training
Custom API data integrations
Training tailored for you
Whether you want to be fully hands-on with Horizon or just need a good understanding of what it can, we can provide online or face-to-face training to suit your needs.
We’ll also produce a set of Playbooks, that provide step-by-step instructions for the key tasks that your team wants to perform.
Need additional training to onboard new team members or extend your marketing knowledge? We’re happy to provide follow-up sessions on request.