Managed Service

Get the results you need fast, by letting our dedicated customer success team work with you to build you the best solution to achieve your loyalty objectives.

Here to help

Our experienced and expert team can provide a fully managed service based on marketing best practice designed to fit your specific business needs — no upskilling, no deciding what other initiatives to park, just the results you need delivered how you want them.

Improve your business efficiency and productivity by letting our dedicated customer success team do the hard work for you and show you how to quickly begin achieving your loyalty objectives.

We work as a small team, so you will have a personal connection with your dedicated Client Success Manager (CSM). The same expert who builds your loyalty programme plan will also take care of your requests and daily maintenance. Your journey starts with our one-day breakthrough ‘ELVIS’ workshop, designed to uncover the exact needs of your business, your goals and the most appropriate strategy.

Our comprehensive service includes:

  • Loyalty strategy and program design
  • Account set-up and onboarding
  • Data integration and validation
  • Content design and delivery
  • Campaign execution
  • Weekly KPI reporting
  • Program management
  • Technical support