Make your data work smarter, not harder.
Your organisation has plenty of data — but bringing the right data together, from disparate systems, and turning it into something valuable can be a headache for everyone involved.
With packaged integrations and flexible two-way data integration (from simple Import/Export to flexible APIs), Horizon makes it quick and easy to bring your data together and unlock its full potential.
Four fast ways to bring your data together
Horizon can bring data in (or push it back out) to any system, so you’re not limited to our list of packaged integrations. We offer four options for importing your data into Horizon:
Our Mobile SDK enables easy integration between your app and Horizon. Track in-app activity and push timely, relevant offers, including rich message content and in-app messages.
Via cloud file sharing, Horizon integrates with any system that can output a CSV file — enabling fast and secure cloud-based integration with minimal set-up and no development required.
The Import Wizard enables .CSV or .XLS files to be uploaded quickly and simply. You can also export any data or insight from Horizon into your other marketing or CRM systems.
Horizon comes complete with packaged integrations to 3rd party platforms including CRM, web analytics software, ecommerce, mobile apps, social media, Management Information Systems, bookings engines, and more.
We also offer Single Sign-On with SAML and Federated Identity Management. This means your loyalty portal can be embedded into an existing web portal, so customers can access their loyalty account without having to sign in again. It also means your team can log-in to the Horizon UI with the same credentials used by your internal access control system.
Your valuable data — in safe hands
We take information security very seriously, and build it in to everything we do. For over 15 years, we’ve worked closely with UK Government departments and police forces, as well as private sector clients, to ensure that their data is handled securely.
We have designed and implemented our platform, processes, policies and procedures in line with the requirements and recommendations of ISO27001, along with other industry standards. Information security is a paramount consideration across our entire business.
All staff Security-Cleared (SC)
ISO27001:2013 certified (since 2010)
Full staff training and awareness program
CLAS consultant software & infrastructure design review
Secure software development and operational infrastructure training
Regular technical penetration testing
Custom solutions, built together
Custom technical solutions don’t need to break the bank. Our in-house team of technical experts can help you steer a pragmatic course through systems integration for your new loyalty or CRM program.
We’ll start with a Discovery Workshop to understand your current IT landscape. Working closely with your team, we’ll create a High-Level Solution Design covering proposed solution architecture and key data interfaces. Then, we’ll help you implement it using our software APIs and other data input/output tools.
Integration & Messaging API
The Integration API allows you to:
- Create, maintain and read customer data
- Feed in all customer activity and events to drive segmentation and triggered actions
- Communicate with customer using email, push, in-app message, SMS and voice automation
Loyalty Portal API
The Portal API allows you to:
- Provide a comprehensive loyalty capability for an online Customer Portal
- Create and manage members, with full lifecycle management
- Retrieve and redeem personalized, context-sensitive offers and rewards