Public sector Articles

Digital public services: Does cost per transaction matter?

With the increasing pressure on public sector organisations to cut spending, it’s no surprise that one of the main drivers behind the digital by default initiative is cost-savings. Public sector organisations often measure the cost of providing their service in terms...

Personalized Public Services – Can ‘Digital by Default’ Deliver?

In the private sector, understanding different types of customers has long been recognised as essential to driving engagement and sales. And many consumers now expect the companies they shop with to “understand their individual needs.” The public sector is beginning...

HTK accredited as a G-Cloud 5 supplier

We're delighted to be approved again as an accredited supplier on the Government's G-Cloud 5 Framework. G-Cloud aims to provide a dynamic supplier marketplace for government departments to buy cloud-based ICT services. But how’s it working out so far? What's...

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