Horizon Deep Dive: Measuring Success [Video]

.et_post_meta_wrapper img { display: none; } This is the twelfth and final post in our Horizon Deep Dive series. To catch up with previous videos, click here.   It’s here – the final Deep Dive video! I’m wrapping up the series by looking at a few...

Horizon Deep Dive: Group Membership [Video]

.et_post_meta_wrapper img { display: none; } This is the eleventh post in our Horizon Deep Dive series. To follow along with the series (and receive exclusive content) click here.   Why offer group membership? A survey into financial services consumers found that 46%...

Horizon Deep Dive: ELVIS Insight [Video]

.et_post_meta_wrapper img { display: none; } This is the tenth post in our Horizon Deep Dive series. To follow along with the series (and receive exclusive content) click here.     ELVIS – a new way of measuring customer relationships Over the past several...

Horizon Deep Dive: Loyalty Portal & App [Video]

.et_post_meta_wrapper img { display: none; } This is the ninth post in our Horizon Deep Dive series. To follow along with the series (and receive exclusive content) click here. Three characteristics of an engaging loyalty portal First things first – what do we...

Horizon Deep Dive: Content & Channels

.et_post_meta_wrapper img { display: none; } This is the seventh post in our Horizon Deep Dive series. To follow along with the series (and receive exclusive content) click here. In this week’s Deep Dive video, we’re looking at creating personalised...