by roger-clarke | Sep 7, 2015 | Public sector
With the increasing pressure on public sector organisations to cut spending, it’s no surprise that one of the main drivers behind the digital by default initiative is cost-savings. Public sector organisations often measure the cost of providing their service in terms...
by roger-clarke | Aug 6, 2015 | Public sector
In the private sector, understanding different types of customers has long been recognised as essential to driving engagement and sales. And many consumers now expect the companies they shop with to “understand their individual needs.” The public sector is beginning...
