There is no question that speech recognition and other advanced speech technologies can significantly improve the customer experience of interactive voice services, and provide greater scope for cost saving.

HTK Horizon™ incorporates the latest speech technologies from Nuance and other leading vendors, including a commercial license from BT to develop specialist solutions using the acclaimed Laureate™ Text-to-Speech engine.

Capabilities available through Horizon™ include large vocabulary speaker-independent speech recognition, Say Anything call routing, text-to-speech synthesis, biometric speaker verification and phonetic audio mining.

HTK customers can build and integrate solutions using these technologies, on-demand, without the cost of investment in hardware and software licenses. HTK provides a range of professional services and support.