Revenue Generation

HTK is a service delivery partner to fixed, mobile and virtual network operators. As a secure, hosted service delivery platform, HTK Horizon™ provides a route for rapid time-to-revenue of new services on a low-cost operating model of managed service with revenue share.

The HTK managed service solutions for next-generation intelligent networks can help to significantly reduce CAPEX, introduce business agility that can enable faster reaction to market opportunity, and enable new revenue generation through a range of enhanced capabilities and value-added services.

Service Innovation and Lean Operation

HTK provides interactive network services for personal and business subscribers, based on next-generation IP infrastructure and industry standards such as JAIN SLEE and SIP. For example, the world-first mobile and broadband RTT Service (developed and hosted by HTK as part of the RTT Alliance) has created new revenue opportunity for service providers on a global scale.

SME spend on broadband access will peak in Western Europe in 2009, so operators need to find new sources of revenue in order to continue to drive growth in spend among their broadband customers. HTK Horizon™ is a broad portfolio of business telecommunication Software-as-a-Service for resale to the SME marketplace, providing a compelling roadmap for up-sell potential.

With the benefits of a low up-front cost, access to increased functionality and the ability to handle peaks in demand, the market for hosted contact centre solutions is set to continue steady growth. HTK provides a high-functionality but low-cost Network IVR solution, and a range of managed voice and messaging products for telecom service providers to enter the Virtual Contact Centre market.