Text and Picture Messaging
Send text and picture messages from your email account - Receive replies direct to your mailbox
HTK has been delivering secure text and picture messaging solutions to Government since 2001:
- The National Police Portal, www.police.uk (2001 - 2007)
- Picture messaging for the Metropolitan Police during the 2005 London bombings
- Single Non-Emergency Number '101' text messaging (2007)
- Police Direct messaging services for neighbourhood policing (2005 - ongoing)
Horizon™ Customer Service text (SMS) and multimedia (MMS) messaging solutions provide all the capabilities needed for 24x7 community engagement:
- Send messages to the public from an email account, quickly and easily
- Receive replies back into your mailbox
- Routing of received messages based on 'keywords'
- Voice alerts to notify a call handler that a text has been received
- Integration with CRM systems and Command & Control
- Cost effective, through pre-negotiated framework agreements
Through partnership with Cable&Wireless, HTK Horizon™ Customer Service text and picture messaging solutions are securely connected to the CJX and GSi networks and are available through a range of procurement frameworks.
Please contact us to discuss your requirements: info@htk.co.uk / 0870 600 2311